Terms and Conditions
1. If there are Delivery delays due to customer unavailability even after several delivery attempts made by Courier Companies then the seller is not responsible for such delays.
2. If the courier has come to the shipping address within 7 working days and not been able to deliver. The courier may or may not contact you before coming - that is something we have no control over. To avoid this you may contact your nearest branch (as details will be available with you via our Automated Email Notification of Dispatch by the customer care) of courier through which we have shipped your order.
3. If the address is of remote area or located at outskirts of city or town than it may also take few days extra to be delivered and in case any address change request made by the Customer other than on Invoice then Courier companies may ask for extra charges and it will be billed to our corporate account, we keep the right to charge from customer on presentation of the carrier bill if such amendments have been requested by the customer.
4. Kindly mention the right ZIP/PIN Codes of your city or area while ordering to easily locate your locations.
5. Product images displayed on the website is for reference only, the actual product receivable can be vary depending upon the item order by the customer with reference to the Select Options available with the product in the store.
INDIAN CUSTOMERS: ALL PRODUCTS WILL BE FREE SHIP FROM SANGUINE DISTRIBUTION CENTER IN MEERUT, UP. WE ARE RESPONSIBLE FOR THE FREE HOME DELIVERY IN INDIA BUT THE LOCAL TAX/OCTROI OR ANY OTHER DUTIES IF LEVIED AT THE DESTINATION WILL BE BORNE BY THE BUYER.
This page is information about our order fulfillment process and policies. If you have any additional questions please email us at email@example.com
How do I return an item?
We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns and that too is informed within 24 hours after receiving the ordered product. Please return the item within 7 working days.
1. Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner.
2. Please contact Customer Care at firstname.lastname@example.org when you open the packaging and discover that the item is damaged within 24 hours of receiving.
3. Please return the item within 7 working days.
4. Products damaged while being used do not qualify for a refund or replacement.
5. In case we are unable to replace the damaged / defective product, we will refund your amount.
6. Products that have been assembled and/or installed cannot be returned in that manner.
7. No other warranty, written or implied exists unless noted on the website.
How do I get a refund?
If any product is eligible for refund, then it will be made within 48 hours (exception of holidays should be permissible) of receiving the product back in our warehouse. Mode of refund will be the same through which the original payment was received.
Please contact customer service 91-121-2441460 or shoot us an email on email@example.com for more information on returning an item. Thank you!