How do I return an item?


We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns and that too is informed within 24 hours after receiving the ordered product. Please return the item within 7 working days.

Damaged or Defective -

In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, and that too is informed within 24 hours after receiving the ordered product.


1. Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner.

2. Please contact Customer Care at sanguinejumpropes@gmail.com when you open the packaging and discover that the item is damaged within 24 hours of receiving.

3. Please return the item within 7 working days.

4. Products damaged while being used do not qualify for a refund or replacement.

5. In case we are unable to replace the damaged / defective product, we will refund your amount.

6. Products that have been assembled and/or installed cannot be returned in that manner.

7. No other warranty, written or implied exists unless noted on the website.


How do I get a refund?


If any product is eligible for refund, then it will be made within 48 hours (exception of holidays should be permissible) of receiving the product back in our warehouse. Mode of refund will be the same through which the original payment was received.


Please contact customer service 91-121-2441460 or shoot us an email on sanguinejumpropes@gmail.com for more information on returning an item. Thank you!